Monday-Friday between 7am - 5pm Pacific Standard Time.
You may also e-mail firstname.lastname@example.org
Where are you located?
We are in beautiful Los Angeles, California
These are our principles:
We do our best for the customer no matter what it takes.
Highest Quality Ingredients We use these products ourselves and never sacrifice quality.
We source our products from small farmers for reasonable prices.
Sustainable and safe All products are grown in a sustainable way to protect earth's longevity.
Quality tested All products are tested in small batches to ensure the finest quality.
We price our products fairly by selling direct to consumers.
Made in USA
All products are made in USA
Guaranteed to work
If our products don't work, call us for a full refund.
What is the cost of shipping?
There is FREE Shipping on orders over $100. Orders under $100 are charged $4.95 shipping.
(Note: FREE shipping applies to 48 contiguous United States and $5.95 LOW flat rate shipping to Alaska, Hawaii and U.S. Territories.)
People sometimes ask why we charge a shipping fee, and our answer is simple: that's exactly what our shipping company charges us. We do not make money from the shipping charge. We will never add additional fees for shipping.
We work with a shipping company that processes orders as fast as possible and lets you track your order every step of the way. They treat people with respect and love, and that's what's important to us.
We are always striving to find a cheaper rate for you. As EarthsCure grows, we will get discounted shipping rates and will pass those savings onto you.
How Long Does Shipping Take?
Orders are processed within 24 hours from our California shipping warehouse (weekend orders are processed on Monday). Please allow 3-6 business days for shipping arrival thereafter.
Standard orders are shipped via USPS advantage mail. Expedited orders are shipped via Fedex 2-Day Mail.
How do I track my order?
We automatically e-mail you your tracking number. This takes about 24 hours from the time you ordered.
Do you autoship or autobill?
Never. Each order is a one-time payment.
Is my purchase secure?
Earths Cure is 100% committed to your privacy and keeping your personal shopping information confidential. We never sell your information. Shop with complete confidence.
Your data is safe! We use 256 bit encryption to secure your data (the highest available). Our gateway is compliant to all Payment Card Industry Security Standards Council (PCI SSC) regulations. This means your credit card information is secure.
Do you test on animals?
Absolutely not! At Earths Cure, we pride ourselves on being 100% cruelty free. It’s important to us to hold ourselves to the highest standards and use sustainable resources wherever we can, none of which involves harming living creatures.
What is your refund policy?
All products: 90 days
Return any product within 90 days of the purchase date for a refund or exchange (minus shipping charges). A refund is defined as the purchase price minus $4.95 shipping.
If more than 90 days have gone by since your purchase date, unfortunately, we can’t offer you a refund or exchange.
Just call us at (800) 674-3571 (Monday-Friday 7am-5pm PST) or email email@example.com to request a refund number.
(Please do not send your order back to the return address. This will be received by the wrong department which cannot process refunds)
Made in USA?
Yes, all our products are made in the USA. Our skincare line is made in a manufacturing facility that uses 100% wind-powered energy in Oregon. We ship from California.
Why buy from EarthsCure.com and not the store?
We're able to offer you discounted prices online. These products are also available at some spas for a higher price.
How do I enter a coupon or discount code?
Mobile users: Begin the checkout process. Enter your Shipping Information and proceed to the payment page. Click "Show order summary" and the discount code box will appear. Insert the code here.
Desktop users: Begin the checkout process. Enter your Shipping Information and proceed to the payment page. On the right side, you will see a box named "Discount Code". Insert the code here.
Need help? No problem.
Call (800) 674-3571 (Mon-Fri 7AM-5PM PST)
What is the shelf life of these products?
All EarthsCure products are made to stay good for 18-24 months until the last drop!
Skin Care Questions
Are your products safe?
Yes, all products are safe. We do not use toxins, fragrances, or chemicals that irritate the skin.
How long does it take to see results?
You will experience healthier skin within the first few applications!
Note: The Anti-Aging Cream and Vitamin C Serum work immediately but also keep improving your skin over time. The scientific studies are based on 12+ weeks of usage, you will see results before this period plus continued results with consistent use.
Yes, our products are cruelty-free and never tested on animals.
Paraben and Toxin Free?
Yes, our products are toxin-free. No parabens, sulfates, phthalates, or harmful chemicals.
Yes, all products are Gluten-Free.
The majority of EarthsCure products are vegan. All products are vegetarian.
Safe for Sensitive Skin?
Yes, all our products are made with sensitive skin in mind!
Note: To get the best results from our Anti-aging Retinol Cream, start by applying a thin layer twice a week and gradually build up to nightly use. This way, you can safely enjoy all the skin-improving benefits this powerful product has to offer!