FAQ
Discover the excellence behind high-performing products.
Products
What are the Earths Cure "clean" standards?
Earths Cure's scientific team advises the American Cosmetics Association, setting rigorous standards for ingredient safety and efficacy.
All products are formulated without sulfates, parabens, phthalates, and formaldehydes. They are hypoallergenic, gluten-free, and safe.
Is Earths Cure cruelty-free?
All products are 100% cruelty-free.
How long until I see results?
Earths Cure formulas are crafted to enhance skin's appearance with the very first application. Continued use reveals even more dramatic improvements over time.
Recommended for sensitive skin?
Each ingredient is meticulously evaluated for irritation potential, ensuring exceptional performance for even the most sensitive skin.
Where is Earths Cure made?
Earths Cure is located in Los Angeles, California.
Skincare products are crafted with precision in Los Angeles, California, in small, fresh batches to ensure optimal ingredient effectiveness.
The makeup line is produced in South Korea, renowned as a global leader in cosmetic innovation. Haircare formulations are developed in Australia, where premium Australian macadamia oil is sourced, enhancing the effectiveness of each product.
Is packaging recyclable?
Earths Cure uses glass and recyclable plastic for its packaging. The manufacturing facility operates on wind-powered energy.
When do products expire?
Products are crafted in small, fresh batches to ensure maximum ingredient effectiveness. To maintain their integrity, use within 12 months of opening.
Orders & Billing
Check order status?
Orders are processed within 24 business hours and shipped from the California headquarters. A tracking link will be provided via email once your order has shipped.
Can I cancel an order?
To cancel an order that has not yet shipped, please call (800) 674-3571. Availability is Monday through Friday, from 7 AM to 5 PM Pacific Time.
Do you offer subscriptions?
Earths Cure does not offer subscription services.
Refund request?
Refund requests can be made within 90 days the original purchase date.
[Click here for instructions]
Shipping
Free shipping?
Earths Cure offers free standard shipping on all orders over $50. For orders under $50, shipping is $4.95.
Shipping speed?
Standard shipping typically delivers within 2-6 business days. Expedited shipping offers delivery within 2-4 business days.
Deliveries occur Monday through Saturday, excluding holidays. Orders placed on public holidays will be shipped the following business day. Please note that shipments to Hawaii, Puerto Rico, Alaska, and Minor Outlying Islands may take an additional 2 business days to arrive.